What's actually happening
GloriaFood, the commission-free online ordering widget acquired by Oracle in 2021, is being permanently retired. This isn't a rumor or a single blog's spin — it's confirmed directly in the product, and it's now been covered by enough independent restaurant-tech outlets that the core facts are settled:
- Shutdown date: April 30, 2027. Every part of the platform — the ordering widget, the admin dashboard, payment processing — goes offline the same day.
- More than 123,000 restaurants across 50+ countries use GloriaFood today, so this is a large, real migration, not a niche one.
- New signups are already closed. If you're on GloriaFood now, you're on borrowed time; nobody new can join to replace you as a data point Oracle has to support.
- No data retention or archive is planned. Menu data, customer records, and order history become permanently inaccessible once the servers are turned off. Oracle has not said there will be an export tool built for you — treat your own export as the only copy that will exist.
- No successor product has been announced. Oracle acquired GloriaFood as part of a restaurant-tech push but never folded it into its enterprise roadmap; independent restaurants were never really Oracle's core customer, and the product is being deprioritized rather than replaced.
If you're already seeing the in-app notice — "This offering will be retired on April 30, 2027" — that's the real message, word for word, not a phishing attempt or a third party trying to scare you into switching early.
What to do right now
You don't need to panic-migrate today. You do need to stop treating your GloriaFood account as permanent storage. The realistic window most operators actually move in is six to nine months before a shutdown like this — waiting until the last few weeks is how you end up rushing a menu rebuild the same week you're trying to run service.
- Export your menu now. Categories, item names, descriptions, prices, modifiers, and any combo/upsell rules. Do this even if you're not switching yet — it's the thing most likely to be tedious to rebuild from memory later.
- Export your customer and order history if GloriaFood's dashboard gives you access to it. Repeat-customer emails and phone numbers are worth more to your business than almost anything else on the platform, and they will not carry over automatically to a new tool.
- Screenshot your operational settings — delivery zones, delivery/pickup fees, hours, minimum order amounts, any tax configuration. These are easy to forget and annoying to reverse-engineer from old receipts.
- Note your current commission/fee structure so you can compare it apples-to-apples against whatever you move to (see the table below — most of GloriaFood's era of "commission-free" isn't the default anymore elsewhere).
- Pick a replacement before the last quarter of 2026, not the week of the shutdown. Every vendor guide on this topic agrees on that timing for the same reason: the closer you get to April 2027, the more everyone on GloriaFood is migrating at once, and support queues everywhere get slower right when you need them fastest.
What to actually look for in a replacement
Don't shop by "most features." Shop by the handful of things that determine whether the new tool fits how you actually run the kitchen:
- What it actually costs at your volume. A flat monthly fee is cheaper at high volume; a per-order percentage is cheaper when you're small or seasonal. Do the math at your real order count, not a hypothetical one.
- How painful the migration is. Can you re-import a menu CSV, or are you retyping every item by hand? Ask before you commit.
- Whether you keep your own Stripe/Square account and Google listing, or the platform owns that relationship — this matters if you ever want to leave again.
- Deposits, if you do catering or pre-orders. GloriaFood wasn't really built for deposit-then-balance billing; if that's part of your business, check for it explicitly rather than assuming every "online ordering" tool has it.
- Contract length. Month-to-month with no cancellation fee is worth paying a little more for, especially on your first pick — you may switch again once you know what you actually need.
How the real options compare
This is not a "GloriaFood alternatives, ranked" listicle where every option magically ties for first. These are genuinely different tools built for different shapes of business — read the "best for" column before the price.
| Tool | Price | Order fee | Best for |
|---|---|---|---|
| Square Online | Free, or $49–$149/mo per location (Plus/Premium) | 3.3% on the free plan; 2.9% on Plus/Premium | Operators who already use Square for in-person sales and want one connected system. |
| Owner.com | $249–$499/mo, plus a setup cost | 0% to the restaurant; a 5% fee is charged to the customer, not you | Restaurants with real order volume who want a branded website, app, and SEO/marketing built in — and can absorb the higher monthly cost. |
| DoorDash Storefront | Free (part of DoorDash's "Online Ordering" product) | Card processing only, ~2.9% + $0.30 — no commission on direct-site orders | Restaurants already on DoorDash's marketplace who want a commission-free option for their own website specifically. |
| HotPlate | Free until you sell | ~5% of subtotal + $0.55, by default passed to the customer | Pop-ups, cottage bakers, and pre-order/drop-based sellers without a storefront. |
| Onja | $0/mo (Starter), $49/mo (Pro), $99/mo (Restaurant) | 5% on Starter; 0% on Pro and Restaurant | Solo caterers, pop-ups, and small restaurants who also want catering deposits, a linked Google listing, and posting of their own content bundled in, without piecing together four tools. |
To be direct about it: Onja is not a one-for-one GloriaFood clone, and we're not going to pretend it is. GloriaFood was a commission-free ordering widget and nothing else. Onja is a wider bundle — ordering, deposits, your Google listing, and an AI employee — priced so the Starter tier costs nothing until you make a sale, and the flat tiers undercut most of the table above once you're doing real volume. If all you need is a plain ordering widget, Square Online or DoorDash Storefront may genuinely be the simpler, cheaper move for you. We'd rather you pick the right tool than pick us.
Not ready to decide today?
Onja is in early access, opening in small batches. Get on the list now and we'll reach out when there's room — no card required, no obligation.
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